ROOM BOOKING CANCELLATION
- Cancellation before 7 days of Check-in: 100% Refund
- Cancellation before 48 hours of Check-in: 50% Refund
- Cancellation within 0–48 hours of Check-in: No Refund
PARTY BOOKING RULES
- 50% of booking value must be paid within 1 day to confirm the venue
- 10% of minimum guarantee required as confirmation advance
- No tentative booking held beyond 24 hours
- Booking for immediate family only. Violation may attract penalty
- Balance payment and extras to be settled before or immediately after event
- Food & beverage service until 11:45 PM, vacate by 12:30 AM
- Extension: ₹5000/hour + GST (max 2 hours)
- Bill to be settled based on minimum guarantee or actual attendance, whichever is higher
PARTY BOOKING CANCELLATION
- 10% non-refundable cancellation fee applies to all
- Cancel before 72 hours: 50% of booking value
- Cancel after 72 hours: 100% of booking value
- No charges apply if cancelled due to natural phenomena
FOOD & BEVERAGE TERMS
- Max 15% additional guests allowed beyond guarantee
- Children charged full
- Plates counted by RGC rep and organizer’s signatory
- Beverages charged as per actual/package rate
- No outside food/beverages for in-house catering
- Rs. 50/head/item for member-brought extras
- Bar license required from Excise Dept. for setup
EXTRA SERVICES
- Gas heater: ₹1000 | Electric heater: ₹750 (subject to availability)
- Bartender service: ₹2500 (subject to availability)
- Driver/Servant meals: Chargeable, served separately
- 5KVA power included, ₹1500/KVA extra or hire generator
CLEARANCES & PERMISSIONS
- All local authority permissions must be submitted before the event
- Temporary hangar/structure needs prior approvals
- Use fire retardant materials, follow safety rules
MAINTENANCE & SAFETY
- Tentage and decorations only by empanelled RGC vendors
- Fireworks, firecrackers, gas blowers, sky lanterns, and fanush are strictly prohibited
MULTIPURPOSE HALL (MPH) & BANQUET RULES
- Marriage Day Rental: ₹1,75,000 + GST (with 2 rooms complimentary)
- Decoration charges: ₹5,000/day | Cleaning: ₹5,000 | Godown: ₹5,000
- Security deposit for fireworks compliance: ₹25,000
- Seminar/Conference Rental: ₹1,30,000 + GST
- Generator (AC): ₹20,000 (₹2500/hr), Lighting: ₹12,000 (₹1500/hr)
MPH CANCELLATION
- 10% minimum cancellation charge
- Cancel before 14 days: 20%
- Cancel before 7 days: 40%
- Cancel before 2 days: 60%
GENERAL RULES
- No fireworks, weapons, or high-decibel music beyond 10 PM (penalty: ₹1 Lakh)
- No pandals for Seminars/Conferences/Hi-Teas; allowed only for marriages
- Band/music/dancing allowed only on concrete road in front of hall
- Venue must be returned clean and signed off by RGC in-charge
- Guests must be accompanied by an RGC member
